You have probably experienced it: signing up for a streaming service takes 30 seconds. Canceling it requires a search through settings, a conversation with a chatbot, and sometimes an actual phone call. This asymmetry has a name: subscription dark patterns. And regulators are cracking down.
In 2024, the Federal Trade Commission tried to codify the principle that canceling should be as easy as subscribing with the Click-to-Cancel Rule. A federal court struck it down in 2025. But here is what many subscription companies missed: the rule died, the enforcement did not. In 2026, the FTC is back with new rulemaking, fresh settlements, and state laws stacking on top of federal protections.
The Short Life and Death of the Original Rule
The FTC's Negative Option Rule, commonly called the Click-to-Cancel Rule, was finalized in October 2024. It had three core requirements:
- Clear disclosure: Companies had to prominently disclose all material terms before charging
- Informed consent: No charges without explicit, affirmative agreement from the consumer
- Easy cancellation: Canceling had to be at least as simple as signing up
The rule applied to any subscription, membership, or recurring payment model where silence or inaction was treated as acceptance. The FTC estimated it would affect millions of American consumers and cost affected businesses between $26-56 million annually in lost "dark pattern" revenue.
In July 2025, the U.S. Court of Appeals for the Eighth Circuit vacated the rule. The court found the FTC had violated the Administrative Procedure Act during the rulemaking process. The agency had relied too heavily on consumer complaints rather than independent market research to justify the rule's cost-benefit analysis.
What Happened After the Vacatur
Many subscription companies read the vacatur as a green light to continue their cancellation gymnastics. They were wrong.
The FTC never stopped enforcing the underlying principles. Two federal statutes remained in force:
- Section 5 of the FTC Act: Prohibits "unfair or deceptive acts or practices" in commerce
- ROSCA (Restore Online Shoppers' Confidence Act): Specifically addresses negative option features in online transactions
Without the formal rule, the FTC pivoted to case-by-case enforcement. The results have been significant.
Beyond settlements, the FTC filed enforcement actions against Match Group, Chegg, and Amazon, all targeting allegedly deceptive subscription cancellation flows.
The 2026 Revival
On March 11, 2026, the FTC announced a new Advance Notice of Proposed Rulemaking (ANPRM) to revive the Click-to-Cancel Rule. The agency explicitly stated it remained focused on the same core concerns that animated the 2024 rule.
FTC Bureau of Consumer Protection Director Christopher Mufarrige had signaled the direction in a March 5 speech: "We are committed to combating deceptive negative option subscriptions." Less than a week later, the ANPRM was published.
The new rulemaking process addresses the procedural errors that led to the vacatur. The FTC is seeking public comment on:
- What cancellation mechanisms are currently available across major subscription categories
- The economic impact of mandatory simple cancellation
- Consumer experiences with dark patterns during cancellation
- State law variations and the need for federal uniformity
Key insight: Even without the formal rule in place, the FTC's enforcement standards are essentially the same. "The rule is paused, but the standard is not," the agency noted in Q1 2026 enforcement remarks.
State Laws: The 30-States Solution
While federal rulemaking crawls forward, state legislatures have filled the gap. Approximately 30 states have enacted automatic-renewal or continuous-service laws, many predating the FTC's effort and some stricter.
| State | Key Requirement | Status |
|---|---|---|
| California | Cancel via same medium as enrollment; clear disclosure of material terms | Active since 2020, strengthened in 2024 |
| New York | One-click cancellation for online enrollments; prohibition on misleading language | Active |
| New York City | DCWP rule mirroring state law; enforcement against deceptive practices | Proposed May 2026 |
| Florida | Disclosure and cancellation requirements for auto-renew contracts | Active |
| Texas | Consent and disclosure requirements for automatic renewal offers | Active |
Companies operating nationally must comply with the most restrictive applicable state law. A business that enrolls California customers online must offer one-click cancellation, even if its Ohio customers can only cancel via chat.
What This Means for You as a Consumer
The regulatory landscape is complex, but the practical implications are straightforward:
Your cancellation rights are stronger than ever
Even without the formal Click-to-Cancel Rule, you have legal recourse if a company makes cancellation unreasonably difficult. The FTC has shown it will pursue enforcement under ROSCA and Section 5. Shutterstock's $35 million settlement in May 2026 demonstrates that regulators are actively targeting this area.
Document everything
If a company makes it hard to cancel, screenshot every screen you see. Note the time spent, any phone numbers you had to call, and the names of representatives you spoke with. This documentation matters if you need to file a complaint or dispute a charge.
File complaints
The FTC complaint system at ftc.gov/complaint has processed over 5 million complaints in recent years. Consumer complaints directly inform enforcement priorities. Every report of a gym membership that requires certified mail to cancel, or a streaming service that hides the cancellation button, adds to the evidence regulators use.
Track your subscriptions proactively
The best defense against subscription traps is awareness. Use a subscription tracker to maintain a complete list of all your active subscriptions, renewal dates, and costs. This makes it easier to spot unwanted renewals before they hit your card and cancel before you get charged.
Know What You Pay
SubTracker helps you track all subscriptions in one place, see renewal dates, and spot forgotten charges before they renew.
Start Tracking FreeThe Path Forward
Subscription companies that built their growth on dark patterns are facing an uncertain future. The FTC's revival of the Click-to-Cancel Rulemaking signals that the agency views the vacatur as a temporary setback, not a permanent retreat.
In the meantime, state laws provide meaningful protections. California, New York, and roughly 28 other states have rules that require simple cancellation. These laws will remain in effect regardless of what happens at the federal level.
For consumers, the message is clear: you have rights, and regulators are increasingly willing to enforce them. The era of the "subscription trap" may not be over, but it is on borrowed time.
Stay aware of what you are paying for, know your cancellation rights, and do not hesitate to push back when a company makes it harder to leave than it was to join.
Sources:
FTC Revives Click-to-Cancel Rule: New Risks for Subscription Businesses — JD Supra (May 15, 2026) https://www.jdsupra.com/legalnews/ftc-revives-click-to-cancel-rule-new-5276172/
Shutterstock to Pay $35 Million to Settle FTC Allegations — FTC.gov (May 13, 2026) https://www.ftc.gov/news-events/news/press-releases/2026/05/shutterstock-pay-35-million
Your Cancel Button Is the Next FTC Lawsuit — Audit Socials (May 20, 2026) https://www.auditsocials.com/blog/your-cancel-button-next-ftc-lawsuit
Click-to-Cancel Comes to NYC — Open Legal Blog (May 12, 2026) https://www.openlegalblogarchive.org/2026/05/12/click%E2%80%91to%E2%80%91cancel-comes-to-nyc
Welcome to the Era of Click-to-Cancel — Hayhurst Law (May 16, 2026) https://hayhurstlaw.com/welcome-to-the-era-of-click-to-cancel/